Privacy Policy
Explore our commitment to privacy and data protection at Lalaine Building Cleaning. Learn how we handle your personal information responsibly and ensure the security of your data.
Privacy Policy
Effective Date: June 16, 2025
Learn how Lalaine Cleaning Service collects, uses, and protects your information.
Information We Collect
We collect the following information to provide better service and maintain communication:
- Full name, contact number, and email address
- Service address
- Payment and billing details (processed only via secure platforms)
- Feedback or inquiries submitted through forms or messages
How We Use Your Information
We use the collected data to:
- Schedule and deliver cleaning services
- Send booking confirmations, invoices, and service reminders
- Respond to your inquiries and provide customer support
- Ensure legal compliance or resolve disputes if required
Data Protection
We implement industry-standard security measures including:
- Encrypted data transfer and secure servers
- Restricted access to sensitive information
- Regular monitoring for vulnerabilities
Your Rights
You have the right to access, correct, or delete your personal information. To make a request, please contact us at:
Cancellation & Refund Policy
All bookings are final. However, if there’s a valid reason (e.g., double booking, emergency), you may request a refund or reschedule within 24 hours before the appointment. Refunds are reviewed case-by-case and approved at our discretion.